Ms McLeod is a dynamic education leader with over 20 years of progressive experience spanning hospitality management, student services, regulatory compliance, campus and hotel operations simultaneously in higher education. She holds a Master’s degree and is known for her hands-on, “lean in” leadership style, she has a strong track record of mentoring teams, driving operational excellence, and building genuine, trust-based relationships across diverse stakeholder groups – all while embedding regulatory compliance and a strong service culture into everyday practice.