Workshop Code: SBM11031
Workshop Title: Project and Program Information & Communication Systems
Short Summary
The workshop aims to develop competencies in the planning, acquisition and deployment of appropriate Information and Communication Technology (ICT) systems to support project and program functions. Information and documentation management systems need to facilitate fast and efficient communication between project/program personnel, and to promote collaboration and teamwork.
Aims and Objectives:
- Sound knowledge of the available technologies and ICT solutions typically applicable to projects/programs
- Competency in assessment of information and communication needs and requirements in each phase of projects/programs
- Competency for data capture and standardization over project/program life cycle
- Competency in document standardization, sharing and archiving processes
- Know how to conduct cost benefit analysis of the ICT systems and selection of an appropriate system for each case project/program
- Competency in projects re-engineering, benchmarks and testing
- Competency in risk analysis; management roles and technology surfaces
- Know how to set up effective computer-based teamwork and collaborative framework, particularly during design and planning processes where computer-based modeling may play a vital role in the project solution optimization
The workshop will cover:
1. Information and Communications needs and options
- Course aims, objectives, target competences, learning strategies, resources available, timetable and deliverables, assessment methods and related briefings
- Project/program information and communication needs over project/program life cycle phases
- Tutorial on information and communication needs
- Data and document standardization through protocols and ICT media
- Building consensus on information and communication needs, formats, frequency, mode and responsibility
- Developing options and narrowing the list down to the promising options from typical solutions
2. Acquisition of Information and Communication Systems
- Evaluation and selection of the optimum solution
- Development of system diagrams and specifications plus other essential information for system acquisition and utilization purposes
- Pitfalls associated with ICT systems acquisition and installation
3. Effective Utilization an on-going Improvement
- Information and communication management processes, protocols and users training, relationship to quality management processes and systems
- Training and induction, with particular emphasis on promoting information sharing, timely communication and effective decision making
- Ongoing ICT systems evaluation and improvement using appropriate KPIs
NOTE: Intensive lecture sessions in each unit are followed by tutorial and case studies or project work sessions for deep learning outcomes. A knowledge assessment will be conducted for those participants wishing to obtain a Certificate of Attainment of a given unit of study.