Short Summary*

Information and communication technologies (ICT) play a key role in successful development, staging and ongoing management of projects and programs. Thus, all project and program managers and directors as well as functional experts participating in projects and programs need to be thoroughly versed in effective utilisation of ICT. Nowadays there are multiple choices of information and communication systems, ranging from fairly simple technologies such as email to more advanced systems offering a multitude of channels of communications as well as decision analysis and optimisation. The thrust of this intensive workshop is to impart the fundamental knowledge in the determination or design of appropriate information technology infrastructures for projects and programs in order to facilitate real time communication and collaboration as well as effective virtual teamwork. More specifically the objectives are:

to develop an understanding of the role that effective and efficient information and communication management systems will play in management of projects and programs;
to understand different systems for collaborative and integrated communication systems and current uses of information technology in achieving greater efficiency and lowering costs;
to develop awareness of the process required to be employed to formulate effective strategies for information management systems and infrastructure for planning and implementation of projects, covering design, information storage, information processing and decision making and instantaneous communication functions;

Notes:
*Intensive lecture sessions in each unit are followed by tutorial and case studies or project work sessions for deep learning outcomes. A knowledge assessment will be conducted for those participants wishing to obtain a Certificate of Completion of a given unit of study.